Delete Your Account

Delete or Deactivate Your Bestee Account

Bestee provides users with the ability to manage, deactivate, or permanently delete their account at any time.

⸻

1. Deletion or Deactivation Through the App

Users may initiate account deactivation or deletion directly within the Bestee application by following these steps:

Settings → Account → Delete or Deactivate

Within this section, users may choose to:

• Temporarily deactivate (pause) their account, or

• Initiate permanent deletion of their account

⸻

2. Alternative Request Method

If you are unable to access your account or complete the process through the application, you may submit a deletion request by contacting:

hello@besteeapp.com

To process your request, please include sufficient information to verify your identity, such as:

• Full name associated with the account

• Phone number or email linked to the account

Bestee reserves the right to request additional information as reasonably necessary to verify account ownership prior to processing any deletion request.

⸻

3. Deletion Processing and Retention Period

Upon submission of a deletion request, the account will be scheduled for permanent deletion.

• Accounts are permanently deleted after thirty (30) days from the date the deletion request is initiated

• During this period, the account will be placed in a pending deletion state

⸻

4. Reactivation Period

Users may cancel a deletion request by logging back into their account within the thirty (30) day period.

Upon successful login:

• The deletion request will be automatically canceled

• The account will be restored to active status

⸻

5. Permanent Deletion

After the thirty (30) day period has elapsed:

• The account and associated user data will be permanently deleted from Bestee’s active systems

• This action is irreversible and cannot be undone

⸻

6. Limitations

Certain data may be retained where required:

• To comply with applicable legal obligations

• To resolve disputes

• To enforce Bestee’s Terms and Conditions

Any retained data will be handled in accordance with our Privacy Policy.